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Top Four IT Issues Every Business Should Be Aware Of

Regardless of how your business?s administration is set up, you should be aware that anyone in a position of authority must have a basic understanding of how IT, and its related responsibilities, functions for your business. Here are four ways that you can learn more about how IT works within your organization. Know Who to Contact for SupportAs a leader within your organization, you need to lead by example. You should be aware of who to contact within your company for any IT-related issues, and this contact information should be shared with other employees within your organization. By cooperating with IT, your business can improve operations so that you don?t encounter a roadblock when it comes time to upgrade to more recent technology, or perform maintenance on critical hardware and software. Working with VendorsDealing with vendors is part of doing business with technology. Your organization likely has several different vendors for your various hardware and software solutions. Knowing how to communicate with them is key to getting the most from your products. In other words, you should at least be privy to information concerning your organization?s relationship with its vendors. Basic Security Best PracticesThis is a part of business that all of your employees should be familiar with. Data security is one of the most crucial parts of running a business, and your team needs to understand this if you want to ensure maximum security. Examples of basic security best practices include the following: Employees should use long, complex passwords. Employees should use two-factor authentication. Employees should be able to identify potential online scams. Managing Laptops and Mobile DevicesIf your employees bring their own devices (BYOD) to the workplace for use on your company network, you have a responsibility to ensure that they?re following proper protocol. Do you have a BYOD policy? If not, you should consider setting one up. You need to have some sort of oversight in regards to what data is being used and accessed on what devices. The idea is to restrict the flow of data through permissions so that you can know how it?s being used, and to limit its exposure to threats. This might seem like a lot to take in, but you don?t have anything to worry about. Most of these issues can be resolved simply by having an IT technician on-hand to consult in times of need. If you don?t have an in-house IT department, this might seem like an impossible task. Thankfully, Info Advantage makes it easy for your business to keep your technology functioning properly and running without incident; all thanks to outsourced managed IT services. Info Advantage can handle the everyday management and maintenance of your IT systems, and act as a consultant, helping you make educated decisions about the future of your technology systems. For more information, give us a call at (585) 254-8710.

Moving Your Office? Make Sure Your Tech Can Handle It First

Moving your office is a difficult task. Moving furniture, personal objects, and technology can be a hassle that you don?t even want to think about. There?s nothing easy about moving your office?s technology to a new location, and we?re not going to let you do it alone! For reference, let?s examine the technology that you?re currently using in your office. You probably have plenty of workstations; one for each employee, and some spares just in case something happens. These workstations need to be connected to your business?s network so that users can access mission-critical software, crucial information systems, and other important resources. A cabling infrastructure can quickly grow uncontrollable, especially if you?re not practicing proper cabling procedures. Another problem that often comes up is the task of equipping your team with the right communications solutions. Setting up phone lines for each of your employees can be challenging, and you often need to consult both your budget and your organization?s floor plans in order to adjust for growth. There?s no better time to plan for the future and ensure that you can add or remove phone users as needed, than when you move to a new building. Then, there?s the topic that you might not even want to think about; moving your physical files. Lugging around heavy and unwieldy filing cabinets can be a pain in the neck. You should be asking yourself if you?re willing to forsake physical file storage in favor of a digital file storage format. You also need to consider which files you absolutely need to keep, and which ones you can do without. It?s imperative that you perform a full assessment of your business?s current assets, paper or otherwise, and ensure that you take only what you need. Doing so can lessen the burden of moving your office. Be certain to shred any outdated files that contain sensitive information before disposing of them. Info Advantage can assist your business with solutions specifically designed to increase mobility and communications in the workplace; many of which can make your move easier and improve operations. Voice over Internet Protocol (VoIP): With VoIP, your business can take advantage of telephony communication from anywhere with an Internet connection. Since the only connection you need is your network, you can avoid the complex cabling required for landline telephone systems. You just need to keep a close eye on your network resources and ensure that your bandwidth is enough to handle the quantity of calls. Info Advantage can assist you with both a network assessment and the implementation of your chosen VoIP system. The cloud and virtualization: Delegating information to your entire workforce can be challenging, but with cloud computing, it?s as simple as providing access to the Internet. Your employees can access software, data, and other important information through the cloud, all wirelessly without the need for intensive cabling. As long as your team has an Internet connection, they can use WiFi to connect to the cloud and access critical information. This allows for anytime, anywhere access. Electronic records storage: If your organization is having trouble with file storage, Info Advantage can equip your business with a solution that?s designed to help you eliminate unnecessary physical file storage systems in the office. Instead, you can store your files in a digital, compliant […]

A Beginners Guide to Cloud Computing

  The cloud has embedded itself in the way that modern businesses manage their technology. By providing a way to access important data and applications on a whim, the cloud has made it easier than ever to stay productive both in and out of the office. The Different Types of Cloud Computing Implementing the cloud into your current business model is easier said than done. In order to get the best return on investment for your cloud technology, you need to take your various options into account. We?ve outlined some basic information about the various types of cloud computing your business should know about. Public cloud: The public cloud is a solution that?s designed to maximize efficiency for the user. The management and maintenance of the public cloud is handled by the provider. This is great for businesses that want a hands-off cloud experience at the expense of control over data. Private cloud: The private cloud is often hosted either in-house or by an outsourced IT provider. As such, they require proper management and maintenance to ensure functionality. The private cloud is preferred by companies that want to maximize data security and want the most control over their data. Hybrid cloud: The hybrid cloud is a solid middle-ground for those who don?t want to give up data security for operational efficiency. Variables to Consider In order to make the most educated decision you can, we recommend taking the following variables into account when choosing your cloud solution. Security: Businesses that want to maximize data security will appreciate the private cloud. The private cloud allows for additional security measures, like secondary hardware-based security solutions, that can maximize the security of your data. Data control: If you don?t want that much control over your data, the public cloud is a good choice. However, users who want to maximize access control and role-based user access will want to invest in a private or hybrid cloud. Management responsibility: Just like other computing hardware and software, a cloud solution requires a certain expertise that should be administered by a qualified IT technician. If you don?t want this responsibility, the public cloud is for you; though it should be mentioned that a hybrid cloud allows your business to take advantage of the many benefits of both private and public clouds. Info Advantage can help your business integrate and adjust to a new cloud computing solution. We can assist and consult your team through each and every step of the cloud adoption process. To learn more, give us a call at (585) 254-8710.