With advances in technology have come advances in how we communicate with our customers. Info Advantage?s iaGuardianUC product offers a fully-hosted and completed managed solution to our customers. Far too often, business owners find themselves in frustrating situations where their phone system can?t scale without incurring large upfront costs to upgrade and expand on the hardware. These types of barriers could slow down progress and leave your staff limping along until the work is paid for and completed. Modern-day VoIP solutions give you the flexibility to scale as you need to without massive upfront costs. Between the quality and reliability of our product and the mobility of having a physical desk phone or a mobile application on your cell phone, the switch to VoIP really is a no-brainer. While some might shy away from the newer technology, switching from a landline to VoIP can take your company?s communication to the next level. Adding new users is done through the phone portal, and phones can be deployed as software on a computer or as an app on a mobile device (along with traditional desktop-based handsets). Most importantly, we?re here to support you every step of the way. Our tech team manages your telecommunication system and handles upgrades and software patches, as well as phone support as you and your team need it. We specialize in moving your telecom investment from a large capital expenditure to a nominal operating subscription that scales as you need it to!
As ransomware attacks continue to rise, cyber insurance is becoming a very important component for businesses of any size. Cyber insurance simply is an insurance policy but instead of protecting your home or vehicle, this type of insurance helps mitigate any potential loss from a cyberattack or hack. Earlier this year, we witnessed one of the largest ransomware attacks on the U.S. energy industry, when the Colonial Pipeline was taken down for several days. Following those attacks, U.S. energy companies are ?scrambling to buy more cyber insurance?, per Reuters. Nick Economidis, Vice President of Cyber Liability at Crum & Forster, told Reuters that ?only about half of the nation?s pipeline companies currently buy cyber insurance.” That answer feels quite surprising on the surface but too often, companies are stuck with the ?it can?t happen to us? mindset. If your company cannot see the forest through the trees, you might end up biting off more than you can chew. According to Purplesec, ?due to the Covid-19 outbreak, an uptick in sophisticated email schemes by cybercriminals has emerged.? According to ABC News, ?malicious emails are up 600% due to Covid-19.? How do you know if cyber insurance is right for you? The answer is simple. Does your business send or store sensitive data? Do you work with private data that includes information about people? Tech Jury reports that ?over 2,100 data breaches in the healthcare industry have been reported since 2009.? BlueVoyant reports ?the average cost of a ransomware attack in the higher education industry is $447,000.? According to the American Banker, ?banks experienced a 520% increase in phishing and ransomware attempts between March and June in 2020.? No industry is safe from ransomware. No company is safe from ransomware. If you are not protected, it might be time for you to look into cyber insurance.
Any time you?re dealing with sensitive business data, you need to elevate your security measures! Multi-Factor Authentication (MFA) makes it more difficult for hackers to access your company?s data, email addresses, files, credit card info, and other personal information. It stops 99.9% of attacks. The key attack vector that MFA aims to protect is identity-based attacks, which occur when an attacker obtains a user?s credentials to perform malicious actions. Attackers are now able to steal intellectual property, delete major pieces of systems, hold systems hostage, and carry out actions as the user. Multi-Factor Authentication solutions are applications that you can add to your IT infrastructure to increase your overall security posture It?s broken down into three major categories: Something you know. (Password) Something you have. (Cell Phone, Smart Card) Something you are. (Fingerprint, Facial Recognition) If you don?t believe us, even Google and Microsoft have gone on the record to talk about the benefits of MFA in this recent article from ZDNet. It can protect you from real-world attack scenarios like: Email Phishing Attacks and Wire Transfers Wireless Hijacking Disgruntled Employees Studies have also shown that 42% of companies have experienced ransomware attacks, 81% of data breaches involve weak or stolen credentials, exfiltration by disgruntled employees is a real issue, and careless or distracted employees can fall victim to phishing scams. It?s time to strengthen your security, streamline access, make life easier for your IT department, while also ensuring compliance. At Info Advantage, we know that implementing Multi-Factor Authentication into your own access control features is a no-brainer, especially in 2021. Contact us to get started in minutes!
Are you looking for computer support? Do you keep running into a technical issue at work? Perhaps you?re interested in talking to an IT expert about the best way to leverage your technology? Some of the most day-to-day IT issues you experience can be resolved with the right support team – and IT support doesn?t need to be expensive or cause more headaches. Info Advantage makes it easy. In order to maximize your profitability, your business IT ecosystem has to be working efficiently at all times. We provide Outsourced IT Helpdesk Support, Professional Server Support, and 24/7 Help Desk! Outsourced IT Helpdesk Support: Here to produce results, our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization?s technology-induced pain points. Budget your IT with a predictable flat-rate service plan, reduce costly downtime, and ensure that your employees can focus on their task and not your IT! Professional Server Support: Your servers are the center of your business infrastructure and need special attention to keep your data coordinated and moving efficiently. We specialize in remote and on-site server management and remediation services. You can maximize server uptime and get the peace of mind of knowing your servers are being watched 24x7x365. Extend the breadth of your computing infrastructure with powerful hypervisor technology. Our monthly flat rate services eliminate the per-incident charges that would normally hinder your organization?s overall ability to remain profitable! 24/7 Help Desk Support: Lastly, we really are a one-stop shop for all of your IT support needs. You can mitigate risk with remote support so solving IT problems doesn?t put stress on your internal staff. Our experienced technicians know that you need your IT up and running properly. With our comprehensive managed service plans, you can talk to one of our certified technicians any time you need it. With Managed IT, you get full access to professional support, goal-oriented solutions, and downtime-preventing maintenance. No matter what you need, Info Advantage is here to help! Contact us today to get more information about our leading support team.
Do you know what it takes to master security in the business world? We believe it?s the ?Three P?s? also known as your people, your processes, and your procedures! Here are a few facts for you to consider: Human error results in 95% of all cybersecurity attacks. (People) Every 14 seconds ransomware infects a business computer. (Processes) 43% of all attacks directly target small businesses. (Procedures) Cybersecurity should be top priority for businesses of all shapes and sizes. To safeguard yourself against a data breach, you need an IT team to help guide you through the increasing threat environment. At Info Advantage, we understand that in order for cybersecurity to be effective, aside from the statistics above, you also need to be aware of some key elements from each of the Three P?s: People: Employees can represent one of your business?s greatest cybersecurity risks. Conducting regular training sessions throughout the year is a great way to keep employees aware of potential scams and ways that they can affect your business. Training programs can also go a long way towards creating a strong culture of cybersecurity within your organization. Well informed employees are an asset and form a terrific line of cybersecurity defense ? think of them like a human firewall! Processes: A series of strategies that allow you to proactively respond to cybersecurity incidents are imperative. They also help minimize the chance of a cybersecurity incident occurring in the first place! Do you have a healthy cybersecurity posture with the right policies in place, reoccurring trainings, and a set of standard behaviors to support every area of the business that uses technology? It?s critical to have a proven process and series of actions to follow so you can achieve specific security goals. Procedures: How is your IT team approaching its cybersecurity strategy? Procedures should focus on the technology tools that can be automated to facilitate rapid detection and mitigation of threats. Your IT should be aligned with your business goals and have one system for analyzing and acting on threats and prioritizing your assets. The established way of efficiently doing daily operations should be aligned around the best use of your technology ? and it starts with having the right-sized solutions in place. If you have one major takeaway, let it be that it?s not enough to cover just one element. A business security strategy needs to have best practice when it comes to people, process, and procedures. If your business has mastered cybersecurity, then awesome. If not, are you ready to learn more about how we can assist you in these areas? Contact us today to make sure your business is protected.