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People, Process & Procedures

Do you know what it takes to master security in the business world? We believe it?s the ?Three P?s? also known as your people, your processes, and your procedures! Here are a few facts for you to consider: Human error results in 95% of all cybersecurity attacks. (People) Every 14 seconds ransomware infects a business computer. (Processes) 43% of all attacks directly target small businesses. (Procedures) Cybersecurity should be top priority for businesses of all shapes and sizes. To safeguard yourself against a data breach, you need an IT team to help guide you through the increasing threat environment. At Info Advantage, we understand that in order for cybersecurity to be effective, aside from the statistics above, you also need to be aware of some key elements from each of the Three P?s:  People: Employees can represent one of your business?s greatest cybersecurity risks. Conducting regular training sessions throughout the year is a great way to keep employees aware of potential scams and ways that they can affect your business. Training programs can also go a long way towards creating a strong culture of cybersecurity within your organization. Well informed employees are an asset and form a terrific line of cybersecurity defense ? think of them like a human firewall! Processes: A series of strategies that allow you to proactively respond to cybersecurity incidents are imperative. They also help minimize the chance of a cybersecurity incident occurring in the first place! Do you have a healthy cybersecurity posture with the right policies in place, reoccurring trainings, and a set of standard behaviors to support every area of the business that uses technology? It?s critical to have a proven process and series of actions to follow so you can achieve specific security goals. Procedures: How is your IT team approaching its cybersecurity strategy? Procedures should focus on the technology tools that can be automated to facilitate rapid detection and mitigation of threats. Your IT should be aligned with your business goals and have one system for analyzing and acting on threats and prioritizing your assets. The established way of efficiently doing daily operations should be aligned around the best use of your technology ? and it starts with having the right-sized solutions in place. If you have one major takeaway, let it be that it?s not enough to cover just one element. A business security strategy needs to have best practice when it comes to people, process, and procedures. If your business has mastered cybersecurity, then awesome. If not, are you ready to learn more about how we can assist you in these areas? Contact us today to make sure your business is protected.

Our Three Uniques

We know how important it is to have the right ally to help guide your business. At Info Advantage, we?ve been serving the IT industry since 1992, providing leading technology solutions, technical helpdesk support, and consulting to small and medium-sized business. Simply put, we help businesses improve their overall business strategy with the use of the right technology. The Info Advantage Proven Process provides a clear roadmap to create consistency and deliver an optimal client experience. This is what we do best and how we do it and we want to share it with you. While that explains who we are and what we do, what really sets us apart are our 3 Uniques: Our People Are Authentic: The entire Info Advantage organization has a dedicated focus on being human, it is even documented as one of our Core Values! We understand that we are all human and keep that in the forefront of our approach with every single business and their employees. We Have Clients, Not Customers: A client values a vital partnership in which Info Advantage is an integral part of their corporate team. Clients rely on us for advice on best practices, budgeting, future planning, and goal setting. We consistently seek to convert procurement customers to strategic clients. A Customized, Accommodating, Complete Technology Service Provider: We are consultants. We design, procure, install, and support technologies that connect businesses to their customers. Our differentiator is our ability to translate operational needs to technology initiatives, navigate manufacturers, and align the best solutions to solve business needs. Is your business leveraging technology? Are you benefiting from the right-sized solutions? We?re driven by the philosophy that if we help your business to solve their IT issues so that you become more profitable and successful, then we will inherently grow along with you. We only speak from experience and best practices that we?ve honed over the years to make our services work for YOUR business needs. To learn more about us, our leadership, our proven process, or our IT services, visit our website! We would love the chance to get to know you and your organization.

What Do Core Values Mean To Us?

Back in April, we introduced you to our Core Values. As we continue to grow as a company, our team continues to grow within these core values. While we have broken down these core values before, what better way to dive deeper into these values than to ask our own team members what these values mean to them? Passion: ?When I think about Passion & Info Advantage, I think about the work we do as an organization and the clients we do the work for.  At all times, we strive to provide our clients with expert guidance, based upon best business practices, while also building valuable relationships.  In everything we do, we give our best so we all can achieve our best.? ? Matt Christensen, Manager of Technical Services Nimble: ?Being able to stay current with the latest technologies. Ability to juggle multiple tasks simultaneously, and the skill of working on a single task but being aware of what is going on with other co-workers in your environment and being able to break away from your task to assist.? ? Todd Glick, Senior Systems Engineer Relentless Perseverance: ?No matter what the issue is, our team at IA always looks for a solution. We never stop until a solution is found that supports and helps our clients be productive. We are relentless on making sure our clients are productive no matter the time or day!? ? Tim Coffey, Systems Engineer Teamwork: ?Teamwork at Info Advantage is about being dedicated, driven and selfless. We are motivated to help each other succeed. Our team is incredibly flexible and tenacious when it comes to working an issue, whether it be the tenth time we have seen this type of issue or the first time for all of us.? ? Shawn Ridgway, Helpdesk / Network Technician Human: ?Fulfilling the human part of the core values is the best part about working at Info Advantage. Whether it comes to looking out for a fellow team member in need or just lightening the mood on a tough day, I absolutely enjoy the ability to help everyone at the office. Not to mention, it never hurts to have a good laugh when you?re at the office!? ? Ryan Wolfe, Helpdesk / Network Technician

Don’t Miss Our Next Event!

In today?s business environment, antivirus software and firewall are no longer enough to protect you. Info Advantage?s fully managed cybersecurity solutions are proven to solve all the common pain points for the modern business. Simply put, we can protect your endpoints from both external and internal threats. From mobile devices to unified threat management – and endpoint security to 24/7 network security – our managed cybersecurity solutions make protecting your business a priority. That?s just one of the reasons why you won?t want to miss our upcoming webinar.   In partnership with Sophos, a worldwide leader in next-generation cybersecurity, we?re hosting a 45-minute webinar that will discuss the current threat environment, what threat hunting really is, why you need it, and some basics on how to do it effectively using leading solutions. We?ll just give you the facts. Protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today?s most advanced cyberthreats, Sophos delivers a broad portfolio of advanced products including Managed Threat Response (MTR). It provides 24/7 threat hunting, detection, and response that is delivered by an expert team as a fully managed service. This product helped deliver them as a winner of ?Best Managed Security Services Offering? at the Channel Partner Insights Innovation Awards in 2020, just another reason why we?re proud to bring this solution to light in our upcoming webinar. Speakers for the event will be Chris Chan, Manager of Solutions Sales at Info Advantage, and Joel Durant, Senior Sales Engineer at Sophos. Just 45 minutes to hear from experts and better protect yourself. Register today to reserve your spot and join us on June 30th!

Why Work For Info Advantage?

We are currently on the search for new team members to join us at Info Advantage! All current job opportunities can be found here. As you think about applying for a job with us, the thought might cross your mind ? why Info Advantage? Good thing for you, we have asked our team why they enjoy working with us to get you more acclimated with us. The top answer, unsurprisingly, was ?a great team.” We have mentioned it before and we will mention it again. Info Advantage is a team. We do not refer to ourselves as ?employees? because that is not what we are. Our office supports each team member as if we were an actual family. We come to work daily to support each other in our roles to better serve the company. Essentially, the company as a whole is greater than the sum of its parts. As a team, we make sure to spend time focusing on team building. This includes our ?fun food Fridays.? During the summer, this includes grilling and playing games. We can often be found on a Friday afternoon playing cornhole or Kanjam in our parking lot, which never disappoints. Another popular reason to come work for Info Advantage? We have dogs at the office! More often than not, you will see three poodles running around the office and keeping the mood light. Spending 40 hours a week at the office is much easier when you have a furry friend to keep you company. These are just a few of the many reasons you should come join our team at Info Advantage! Not only are we focused on our team but we also spend a large amount of time making sure we are learning about the latest and greatest technologies to ensure we provide the best solutions for our customers. Please feel free to share our current job openings with anyone you think might be a good fit!