Our Most Popular Managed Services

If you need help deciding what services are best for your business let us know.

Logo

Blog banner image

Info Advantage Blog

Info Advantage has been serving the Upstate New York area since 1993 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Weak Wi-Fi? Try These Four Steps to Boost your Signal

Weak Wi-Fi? Try These Four Steps to Boost your Signal

Your wireless router is critical to your business’ online infrastructure and provides your team with precious wireless Internet connections throughout the office. You need to ensure that the signal can reach your entire office. Here are some tips to help you figure out where to put your router, and to ensure that its signal is as strong as possible throughout your office.

Put Your Router Out in the Open
Some people don’t like the appearance of routers. They fashion them an eyesore and try to hide them away in cabinets or elsewhere, away from where people can see them. This is often both counterproductive and dangerous, as the device can potentially overheat in a place with poor air circulation. If you store your router in a cabinet, you’re also weakening the signal, which can make it spotty and difficult to use.

Instead, we recommend that you keep your router out in the open, where it can get plenty of air and keep the signal as strong as possible. This is a best practice for your technology, including workstations and servers that generate a lot of heat naturally by functioning properly.

Use a Central Location
While it might be tempting to just put your router in a far corner of your office and forget that it exists, chances are that the other half of your office won’t be receiving a very strong wireless signal. To avoid this, you need to set your router up in a central location where it can broadcast its signal to the entire office. Depending on your office’s setup, you might even need multiple access points to allow each of your employees to access the Internet.

Also of note, you should elevate your router slightly to ensure that the signal isn’t being blocked by furniture that sits on the floor. File cabinets, desks, and other objects, could all get in the way of the wireless signal.

Review Your Bandwidth and Internet Service Agreement
Sometimes the placement of a router won’t have anything to do with your problem, and the issue is with your network connection instead. In this case, the problem would be with your modem or your Internet service agreement limiting your bandwidth and the flow of data. If you’re having wireless problems, and you’re sure it’s not your router, it’s worth looking into the problem on the ISP’s side of things.

Upgrade Your Router
Are you using the same old router that you picked up when you first started your business? If so, there’s a strong chance that your router’s hardware or firmware is outdated. Since you actually have control over your router, you’d do well to investigate the issue before you purchase a new one. It’s recommended that you go with a router that’s capable of supporting both 2.4 GHz and 5.0 GHz bands. This will help you keep your network strong and healthy. Plus, sometimes all it takes to resolve connectivity issues is to upgrade your system’s firmware.

For help optimizing your business’s wireless network, reach out to Info Advantage at (585) 254-8710.

0 Comments
Continue reading

Three Tips to Help Keep Your Data Safe on the Internet

Three Tips to Help Keep Your Data Safe on the Internet

The public internet is vast, with over one billion websites already established, and more and more created every day. While being connected to the internet has its undeniable benefits, there is also a constant threat that puts our sensitive information at risk: hackers. These cyber criminals will do anything they can to try and steal your personal information, and once they have it, it can be difficult to recover. Luckily, there are a few simple methods every internet user can utilize to keep themselves safe from a hack attack.

Enable Two-Factor Authentication Where Available

Many popular sites such as Facebook, Twitter, and Ebay are now embracing an extra layer of login security with their two-factor authentication methods. This process is activated when you try to login to your account using a device that isn’t recognized by the site. In order to confirm your identity, the user will get sent an authentication code through a verified contact point such as email or text message. This ensures that no un-recognized source can access your information unless they also had access to your second form of contact.

Secure a Site Using HTTPs

These days we don’t often type out the full website address we are looking for, as most browsers will automatically fill in the correct address or send you to a search engine to point you in the right direction. However, there is a hidden benefit to typing out an address, and it can be as easy as adding a single letter. When adding a ‘s’ to the end of http (hypertext transfer protocol,) the browser will encrypt any and all information sent between the server and the user. While many modern browsers add the ‘s’ to a site’s address on their own, you can ensure that you’ll always have a secure connection by downloading apps or programs that will automatically make the switch for you.

Keep Browsers and Devices Updated

Typically, updates are direct responses to issues or vulnerabilities that have been discovered on your program or device. Therefore, it is critically important that you always run trusted updates as quickly as possible. Outdated versions of browsers or mobile operating systems are often an easy entry-point for hackers, allowing them to exploit the known security holes. If you’re not sure whether or not you’re completely updated, many browsers and operating systems have a service that will automatically update as soon as new versions are released.

Worried about the safety of your sensitive data being sent over the public internet? Contact Info Advantage today at (585) 254-8710 to speak to a security professional about how you can strengthen your network security!

0 Comments
Continue reading

3 Ways the Internet Makes Things Easier, But Not Necessarily Better

b2ap3_thumbnail_internet_is_changing_everything_400.jpgDo you remember the days where you didn’t have the the Internet? Remember going to the library to research information, or using a phone book to find contact information for an important contact? These are only a few ways that the Internet has changed society.

0 Comments
Continue reading

Tip of the Week: Don’t Be Caught Off Guard By What People Online are Saying About Your Business

b2ap3_thumbnail_manage_your_online_reputation_400.jpgEvery business owner understands that having a good reputation is paramount toward their success. Yet, some business owners may not fully grasp just how much the Internet influences their company’s reputation in today’s business environment. In order to find out what the people of the Internet are saying about your business, you have to manage your company’s online reputation.

0 Comments
Continue reading