meet the New England IT team you can rely on

Linda Weller

President

Chris Chan

Sr. Director of Solution Sales

Mitch Weller

Executive Vice President

Nick Wetherwax

Sr. Director of Technical Solutions

Mike Minch

Client Success Representative

Jacob Weller

L1 Engineer

Rikki Weller

Marketing Executive

Brittany Tenn

Client Success Representative

Chris McDonald

L2 Engineer

Matt Frosini

L2 Engineer

Kyle Gillette

L2 Engineer

We love conversations with our clients but it's our work that does the real talking.

“We needed help it was only a phone call away”

We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.

BETTY SUE MILLER

Director Hoag Library

“Words can’t describe the difference Info Advantage has made."

I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!

ADAM DEKRAMER

IT Manager VP Supply Corp

“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”

I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.

CLINT SCHWAB

Durst Imaging / Rochester, NY

Always On IT Services & Cybersecurity Protection for Rochester Businesses

We deliver managed IT services and cybersecurity solutions to Rochester Businesses that protect, ensure regulatory compliance, and minimize risk so you can operate with confidence and focus on what drives your success.

iaGuardian IT Services Suite

UC: Seamless Connectivity

iaGuardian UC

Scalable, seamless communication that boosts collaboration and keeps teams connected.

MSP: Transform IT Challenges

iaGuardian MSP Services

24/7 support, strong security, and cost-effective IT transforming your technology challenges into growth.

DR: Business Continuity

iaGuardian DR

Stay resilient. Prevent data loss and downtime with expert support and advanced recovery.

Cloud: Secure Agile. Efficient.

iaGuardian Cloud

Secure, scalable access to apps and data—anytime, anywhere—with built-in efficiency and cost savings.

Secure: Elite Cyber Protection

iaGuardian Secure

Always-on threat detection and real-time human response to stop attacks before they spread.

840+ BizRatings Reviews From Rochester Clients

Client Reviews: 840+ Score: 9.82

Industries We Empower

With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.

Financial Service Organizations

Healthcare &
Medical

Manufacturing &
Distribution

Legal Firms &
Attorneys

Nonprofit
Organizations

Professional
Services

Industries We Empower

With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT services tailored to your environment and built to protect what matters most.

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2026

Top 5 Technology Shifts Empowering Businesses in 2026

November 04, 20253 min read

Top 5 Technology Shifts Empowering Businesses in 2026

A simple guide to keep your team ahead and your technology working for you.

At Info Advantage, we believe technology should never feel like a burden. It should give you confidence, control, and the ability to focus on what truly drives your business forward.

That’s why we’ve outlined five technology shifts reshaping how organizations work in 2026—and how you can turn them into an advantage. These aren’t predictions for the distant future; they’re practical changes happening right now, across New York State and beyond.

Whether you’re in financial services, manufacturing, healthcare, or architecture, these insights will help your business stay ready, efficient, and secure for the year ahead.


1 | AI Gets Personal: From Insight to Action

Artificial intelligence is moving from “nice-to-have” to built-in. Tools are becoming smarter, more conversational, and more personalized.
In 2026, the focus is AI that adapts to how your business already operates.

For small and midsized businesses, that means automation tools that learn from your data to help you make faster, more informed decisions. From smarter reporting to predictive maintenance, AI is transforming everyday information into strategic insight.

At Info Advantage, we help clients use AI to enhance—not replace—the human side of work. When done right, AI gives your team more time to focus on customers, strategy, and growth.


2 | Hybrid Work Grows Up

Hybrid work is no longer an experiment—it’s now a permanent part of how business gets done.
Microsoft’s latest findings show that companies blending flexibility with accountability are outperforming those clinging to old models.

The challenge now is connection: how do you keep remote, in-office, and hybrid employees aligned as one team?

The answer isn’t more tools—it’s smarter alignment.
We help businesses streamline communication platforms, security layers, and data access so collaboration happens naturally. With the right systems in place, hybrid work isn’t just possible—it’s productive.


3 | Security Becomes Everyone’s Job

Cybersecurity has shifted from a technical issue to a business imperative.
With evolving threats and rising insurance requirements, security is no longer something you can fully outsource—it’s part of your daily workflow.

The companies that stay protected in 2026 will be those where everyone understands their role in defense.

Our approach starts with people: clear policies, accessible tools, and hands-on training. When your staff treats security as second nature, compliance follows naturally.


4 | Smarter Cloud, Simpler Systems

Cloud infrastructure keeps expanding—but so do the management headaches.
Many organizations are realizing their systems have become too complex to maintain. Experts predict a surge in cloud simplification: fewer platforms, better integration, and clearer cost visibility.

At Info Advantage, we help clients reduce duplication, consolidate licenses, and right-size cloud services. The result: lower costs, fewer errors, and systems that make sense again.

This isn’t about cutting technology—it’s about making it manageable.


5 | Human-Centered IT is the Real Competitive Edge

The strongest trend we see isn’t about technology—it’s about people.
In a world where automation is everywhere, your true advantage comes from how human your technology feels.

Businesses that combine smart tools with empathy, accessibility, and support will stand out.

That’s been our philosophy since 1992: IT with a human touch.
When your team feels supported, trained, and confident, your systems perform better, your customers stay loyal, and your business keeps growing.


Take Action Before 2026 Arrives

The businesses gaining ground this year aren’t waiting for “someday.” They’re simplifying systems, training teams, and aligning technology with clear business goals—right now.

Let’s make sure you stay ahead. Schedule your 2026 IT Readiness Consultation today and take the first step toward simpler, smarter, and more human technology: https://info-adv.com/schedule-an-appointment

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