IT Services for Nonprofit Organizations

Reliable, mission-aligned IT services that support your cause and protect donor data.

Technology That Supports Your Mission

Info Advantage provides IT services tailored to the needs of nonprofit organizations. We understand the budget constraints, data responsibilities, and communication challenges faced by nonprofits and deliver technology that supports operations without compromising your mission or outreach.

From secure donor databases to staff support and volunteer access, we help nonprofits manage systems, protect sensitive information, and run efficiently. Our team builds affordable, scalable solutions that keep your programs moving forward and your community connected.

Purpose-Driven IT Support

  • Protect donor and member data with security-focused systems.

  • Support nonprofit software and CRMs used for fundraising and outreach.

  • Enable remote access for hybrid teams and volunteers.

  • Minimize downtime with fast help desk and monitoring support.

  • Manage technology vendors and simplify infrastructure maintenance.

  • Support grant reporting and documentation with audit-ready systems.

  • Build technology plans that align with funding and program cycles.

“I am delighted to share our overwhelmingly positive experience with Info Advantage, our chosen telecommunications partner, as Camp Stella Maris underwent a much-needed switch to our phone system earlier this year. As a nonprofit organization, we were not only seeking efficiency and reliability but also a provider that aligned with our values and supported our community. The transition to Info Advantage’s phone system has been nothing short of seamless, and the impact on our daily operations at Camp Stella Maris has been truly remarkable. From the initial consultation to the ongoing support, Info Advantage has demonstrated an unwavering commitment to excellence and a genuine understanding of our unique needs as a nonprofit. What sets Info Advantage apart is not only their state-of-the-art technology but also their dedication to providing value-driven solutions. As a nonprofit, every penny matters, and Info Advantage has proven to be a cost-effective choice without compromising on the quality of service. Their team took the time to understand our organization’s communication requirements and tailored a solution that not only meets but exceeds our expectations. The reliability of Info Advantage’s phone system has significantly enhanced our ability to connect with our stakeholders, donors, and the families we serve. The crystal-clear audio quality and user-friendly interface have streamlined our communication processes, allowing us to focus more on our core mission of providing a transformative camp experience for children. What truly stands out about Info Advantage is their commitment to the local community. Being a local company, they understand the importance of supporting nonprofits like ours. Their team has gone above and beyond to ensure that our transition was smooth, offering personalized support and demonstrating a genuine interest in the success of Camp Stella Maris. In conclusion, I wholeheartedly recommend Info Advantage to any organization, especially nonprofits, seeking a reliable, efficient, and value-driven phone system. Their dedication to excellence, coupled with their understanding of the unique needs of nonprofits, makes them an invaluable partner for organizations looking to make a positive impact in their communities. Thank you, Info Advantage, for not only providing us with a top-tier phone system but for being a true partner in our mission.”

JOHN QUINLIVAN, EXECUTIVE DIRECTOR

Camp Stella Maris

“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”

BETTY SUE MILLER

Director Hoag Library

“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”

ADAM DEKRAMER

IT Manager VP Supply Corp

“In 2015, our office space was nearly a complete loss in a fire damaged building. Everything we had was either reduced to rubble or soaked with water. We had been utilizing Info Advantage for several years for maintenance of our computer network and replacement of portions of it. They arose to the occasion helping us be able to get back to business. First, they had all our data recovered from our water soaked server. They then put together a completely new network for us. From the research we did at the time, we found that Info Advantage was providing us a relatively cost effective system that suited us very well. We especially appreciate the guidance they provided helping us with our selections.”

SCOTT POWELL, PRINCIPAL

AIA Architectura PC / Rochester, NY

“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”

CLINT SCHWAB

Durst Imaging / Rochester, NY

How We Serve Nonprofit Clients

We work closely with nonprofit teams to provide the right tools and responsive support for their staff, volunteers, and stakeholders. Every service we offer is grounded in your goals and resource limitations.

CRM and Donor Platform Support

We support and maintain donor databases, mailing tools, and event software. Our team ensures your platforms stay secure, updated, and available to support fundraising and communication activities consistently.

Access for Staff and Volunteers

We configure secure, role-based system access for staff, volunteers, and board members. This ensures each user can access the right tools and data without compromising organizational security or information integrity.

Grant-Focused Documentation

We provide documentation for assets, licenses, and services to meet grant compliance requirements. Our records support audits, renewals, and applications by ensuring your technology environment remains transparent and well-documented.

Affordable Scalability

We design technology plans that grow with your mission. Our solutions expand as your needs increase, making it easier to add tools or users without waste, overspending, or operational disruption.

Why You Might Need Help

Nonprofits often rely on overstretched internal staff or ad hoc IT help. As systems grow and privacy obligations expand, gaps appear in support, security, and compliance that can affect your mission delivery.

When tools fail or updates are missed, critical outreach or funding operations suffer. A reliable IT partner helps you stay ahead of issues while protecting your data, systems, and programs.

Why You Should Choose Us

We deliver dependable IT services designed for nonprofit realities. Our solutions help you maintain security, improve communication, and make the most of limited resources without sacrificing responsiveness or support.

Info Advantage aligns IT with your mission. We prioritize the systems that help you deliver services, raise funds, and protect data. Our work keeps your focus on impact while we manage the infrastructure.

Donor and CRM Support

Keep Donor Platforms Running Smoothly

We support nonprofit CRMs and donor databases to ensure accurate records, stable performance, and consistent access. Our services help fundraising teams manage data, improve communication, and maintain system reliability.

Donor systems are essential to nonprofit growth and trust.

  • Troubleshoot errors, integrations, and performance issues.

  • Manage permissions for staff, volunteers, and board members.

  • Support fundraising workflows and donor communications.

Network and Device Management

Simplify and Secure Nonprofit Infrastructure

We manage your nonprofit’s IT systems including networks, workstations, and shared devices. Our team keeps systems updated, connected, and protected so you can focus on programs and engagement.

Technology should support your mission, not distract from it.

  • Maintain stable networks across offices and remote users.

  • Support staff and volunteer access to key systems.

  • Apply security controls and ensure backup and recovery readiness.

Help Desk and Ongoing Support

Responsive Assistance for Daily Technology Needs

We provide user support for passwords, email, printing, and device issues. Our help desk team responds quickly, ensuring staff and volunteers stay focused on their work, not technical challenges.

Consistent support helps nonprofits work efficiently and confidently.

  • Receive fast answers from real technicians who know your systems.

  • Reduce downtime for program and operations staff.

  • Get help by phone, portal, or email at any time.

Why Nonprofits Choose Info Advantage

We serve mission-driven organizations with the same level of care and commitment you give your communities. Our IT services provide stability, protection, and clarity when you need it most.

  • Mission-Focused Approach

We align all technology services with your nonprofit’s mission, not with upselling or unnecessary complexity. Every recommendation we provide is based on impact, usability, and sustainability for the communities and causes you support.

  • Support for Remote Teams

We provide secure, dependable access for remote staff, board members, and volunteers. Whether working from home or in the field, your team stays connected to data, tools, and communication systems without performance issues or security risks.

  • Budget-Conscious Planning

We help you maximize your technology investment by identifying nonprofit discounts, managing licensing, and supporting grant-funded projects. Our plans focus on reducing costs while enabling flexibility, growth, and mission-aligned technology use across your organization.

  • Reliable User Support

We answer every support request with speed, clarity, and respect. Our team resolves issues quickly so your staff and volunteers stay productive, focused on your mission, and confident in the technology they rely on daily.

Frequently Asked Questions

Can You Support Our Donor CRM?

Yes. We support platforms like Bloomerang, DonorPerfect, and others. We help manage updates, integrations, and troubleshooting to keep fundraising operations stable and effective for your staff and volunteers.

What If Our Staff Works Remotely?

We provide remote access tools, secure authentication, and endpoint management to support staff and volunteers working from home, in the field, or at events.

Do You Work With Technology Grants?

Yes. We help nonprofits apply for and manage technology grants by providing required documentation, estimates, and support for compliance and reporting.

How Do You Keep Our Data Safe?

We secure nonprofit systems with antivirus, encryption, access control, and backups. We also provide training and support to help staff use systems safely and confidently.

What Kind of Support Do You Offer?

Our help desk provides fast, friendly support for all users. We assist with everyday technology problems and provide ongoing system monitoring to prevent downtime and data loss.