Designed for Legal Practice
Info Advantage delivers managed IT services tailored to the needs of law firms, legal departments, and solo practitioners. We support the software, security, and responsiveness required to keep cases on track and client data protected.
From case management platforms to secure document sharing and compliance with data privacy laws, our services are built around legal workflows. We help attorneys stay productive, meet deadlines, and safeguard every file and communication.
Technology That Works for Law Firms
Protect sensitive client data and communications from unauthorized access.
Ensure uptime for critical software like document management and billing tools.
Support remote access to legal systems and secure files.
Comply with privacy requirements and professional responsibility standards.
Reduce downtime with fast help desk and monitoring support.
Streamline vendor management and legal software integration.
Enable growth with scalable infrastructure and secure cloud platforms.
“I am delighted to share our overwhelmingly positive experience with Info Advantage, our chosen telecommunications partner, as Camp Stella Maris underwent a much-needed switch to our phone system earlier this year. As a nonprofit organization, we were not only seeking efficiency and reliability but also a provider that aligned with our values and supported our community. The transition to Info Advantage’s phone system has been nothing short of seamless, and the impact on our daily operations at Camp Stella Maris has been truly remarkable. From the initial consultation to the ongoing support, Info Advantage has demonstrated an unwavering commitment to excellence and a genuine understanding of our unique needs as a nonprofit. What sets Info Advantage apart is not only their state-of-the-art technology but also their dedication to providing value-driven solutions. As a nonprofit, every penny matters, and Info Advantage has proven to be a cost-effective choice without compromising on the quality of service. Their team took the time to understand our organization’s communication requirements and tailored a solution that not only meets but exceeds our expectations. The reliability of Info Advantage’s phone system has significantly enhanced our ability to connect with our stakeholders, donors, and the families we serve. The crystal-clear audio quality and user-friendly interface have streamlined our communication processes, allowing us to focus more on our core mission of providing a transformative camp experience for children. What truly stands out about Info Advantage is their commitment to the local community. Being a local company, they understand the importance of supporting nonprofits like ours. Their team has gone above and beyond to ensure that our transition was smooth, offering personalized support and demonstrating a genuine interest in the success of Camp Stella Maris. In conclusion, I wholeheartedly recommend Info Advantage to any organization, especially nonprofits, seeking a reliable, efficient, and value-driven phone system. Their dedication to excellence, coupled with their understanding of the unique needs of nonprofits, makes them an invaluable partner for organizations looking to make a positive impact in their communities. Thank you, Info Advantage, for not only providing us with a top-tier phone system but for being a true partner in our mission.”
JOHN QUINLIVAN, EXECUTIVE DIRECTOR
Camp Stella Maris
“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”
BETTY SUE MILLER
Director Hoag Library
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”
ADAM DEKRAMER
IT Manager VP Supply Corp
“In 2015, our office space was nearly a complete loss in a fire damaged building. Everything we had was either reduced to rubble or soaked with water. We had been utilizing Info Advantage for several years for maintenance of our computer network and replacement of portions of it. They arose to the occasion helping us be able to get back to business. First, they had all our data recovered from our water soaked server. They then put together a completely new network for us. From the research we did at the time, we found that Info Advantage was providing us a relatively cost effective system that suited us very well. We especially appreciate the guidance they provided helping us with our selections.”
SCOTT POWELL, PRINCIPAL
AIA Architectura PC / Rochester, NY
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”
CLINT SCHWAB
Durst Imaging / Rochester, NY
How We Support Legal Clients
We provide IT services that match the pace and precision of the legal field. Our team understands how to support your tools, protect your data, and reduce the time you spend dealing with technology.
Legal Software Support
We support legal software including document management, billing, calendaring, and e-filing tools. Our team ensures your applications stay available, integrated, and fully functional to keep legal workflows uninterrupted and efficient.
Data Protection Controls
We apply encryption, permissions, logging, and access controls to secure client files, communications, and records. This protects attorney-client confidentiality and supports compliance with ethical and regulatory requirements across jurisdictions.
Secure Mobility
We enable secure, remote access to legal tools so attorneys can work from anywhere. Our solutions support encrypted connections, mobile device security, and consistent access to case materials without compromising data.
Responsive IT Help
We deliver real-time support for password issues, system errors, software access, and device problems. Our help desk ensures your legal team can resolve problems quickly and return to billable work.
Why You Might Need Help
Law firms often rely on generic or outdated IT support that does not meet the confidentiality, uptime, or mobility demands of legal practice. Security missteps and unreliable systems can affect cases and client trust.
When internal IT is stretched thin or lacks experience with legal systems, delays and risks increase. From deadlines to depositions, legal professionals need tools that work the first time, every time.
Why You Should Choose Us
We help law firms streamline operations, improve security, and gain peace of mind. Our team supports legal software, protects sensitive information, and ensures your team always has access to the tools they need.
Info Advantage delivers structured, professional IT services for legal teams. We understand your business model and align our services with your priorities, timelines, and client expectations.
Legal Software Support
Keep Casework Moving Without Disruption
We support your core practice management systems, including document tools, calendaring platforms, and time tracking software. Our goal is to ensure your software stays online and your data remains accessible.
Legal work cannot wait for technical recovery.
Monitor uptime and fix platform issues quickly.
Support integrations with legal-specific applications.
Help staff with user training and software navigation.
Cybersecurity and Compliance
Safeguard Confidential Client Information
We apply security measures to protect privileged data, including access restrictions, encryption, and activity logging. Our services help you meet ethical obligations and data privacy requirements confidently.
Client trust requires strong digital safeguards at all times.
Encrypt emails, storage, and remote access platforms.
Track data access and changes with full audit logs.
Enforce policies that align with bar association standards.
Help Desk and Support
Fast, Professional IT Assistance When Needed
We provide real-time help for password issues, printing problems, connectivity errors, and device support. Whether working in the office or remotely, your staff gets reliable, responsive assistance.
Legal deadlines require immediate response and resolution.
Get live help from knowledgeable IT professionals.
Reduce downtime with consistent desktop and mobile support.
Track tickets and service requests with full visibility.
Why Legal Teams Choose Info Advantage
We are a trusted IT partner for law firms because we deliver service that aligns with legal standards and timelines. Our structured, secure approach helps attorneys stay productive and compliant every day.
Practice-Aligned Support
We understand the specific tools and workflows used in law firms and legal departments. Our IT services are structured to minimize disruption while supporting attorneys, paralegals, and administrative staff with responsive, knowledgeable, and relevant technology support services.
Secure Case Management
We implement encryption, permissions, and detailed access logs to protect client records, court filings, and legal correspondence. Our solutions help law firms uphold confidentiality standards while maintaining full control over sensitive legal information and documents.
Remote-Ready Infrastructure
We enable attorneys and staff to securely access files, software, and communications from any location. Our infrastructure includes encrypted remote connections, secure mobile access, and consistent performance for teams working in or out of the office.
Professional Response Times
We respond rapidly to legal IT issues to maintain productivity and protect deadlines. Our support team communicates clearly, resolves problems efficiently, and ensures your staff stays focused on client work without unnecessary delays or confusion.
Frequently Asked Questions
Can You Support Our Legal Software?
Yes. We support most major practice management systems and will work with your vendor to troubleshoot issues, manage updates, and maintain integration with other office tools and platforms.
Do You Help With Confidentiality Requirements?
Yes. We configure encryption, access logging, and data protections that support legal confidentiality and meet state bar and ethical requirements for attorney-client communications and data handling.
What If We Need Help During a Trial?
We provide responsive support for urgent legal needs including remote access, data recovery, and on-site assistance. Our help desk team understands the time sensitivity of legal proceedings.
How Do You Protect Client Data?
We apply encryption, multi-factor authentication, endpoint protection, and network security to prevent unauthorized access. We also provide staff training to reduce the risk of human error or accidental exposure.
Can You Help If We Expand to Multiple Locations?
Yes. We support growth by standardizing systems, centralizing support, and maintaining secure access to case files and applications across all offices without compromising performance or security.
Company
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