IT That Keeps Production Running
Info Advantage delivers managed IT services designed for manufacturers, logistics companies, and distribution centers. We understand the importance of uptime, system integration, and network stability across production lines, warehouses, and multi-site operations.
From equipment connectivity to ERP support and plant-floor access, we provide IT services that keep your operation efficient and secure. We help your team meet delivery deadlines, reduce waste, and maintain performance with infrastructure that grows with your business.
Designed for Industrial Operations
Maintain uptime across facilities and production environments.
Support ERP systems with responsive, technical assistance.
Secure access to plant-floor and inventory control devices.
Centralize system management across distributed sites.
Reduce downtime through proactive monitoring and maintenance.
Simplify vendor management and hardware coordination.
Protect data and IP with layered cybersecurity solutions.
“I am delighted to share our overwhelmingly positive experience with Info Advantage, our chosen telecommunications partner, as Camp Stella Maris underwent a much-needed switch to our phone system earlier this year. As a nonprofit organization, we were not only seeking efficiency and reliability but also a provider that aligned with our values and supported our community. The transition to Info Advantage’s phone system has been nothing short of seamless, and the impact on our daily operations at Camp Stella Maris has been truly remarkable. From the initial consultation to the ongoing support, Info Advantage has demonstrated an unwavering commitment to excellence and a genuine understanding of our unique needs as a nonprofit. What sets Info Advantage apart is not only their state-of-the-art technology but also their dedication to providing value-driven solutions. As a nonprofit, every penny matters, and Info Advantage has proven to be a cost-effective choice without compromising on the quality of service. Their team took the time to understand our organization’s communication requirements and tailored a solution that not only meets but exceeds our expectations. The reliability of Info Advantage’s phone system has significantly enhanced our ability to connect with our stakeholders, donors, and the families we serve. The crystal-clear audio quality and user-friendly interface have streamlined our communication processes, allowing us to focus more on our core mission of providing a transformative camp experience for children. What truly stands out about Info Advantage is their commitment to the local community. Being a local company, they understand the importance of supporting nonprofits like ours. Their team has gone above and beyond to ensure that our transition was smooth, offering personalized support and demonstrating a genuine interest in the success of Camp Stella Maris. In conclusion, I wholeheartedly recommend Info Advantage to any organization, especially nonprofits, seeking a reliable, efficient, and value-driven phone system. Their dedication to excellence, coupled with their understanding of the unique needs of nonprofits, makes them an invaluable partner for organizations looking to make a positive impact in their communities. Thank you, Info Advantage, for not only providing us with a top-tier phone system but for being a true partner in our mission.”
JOHN QUINLIVAN, EXECUTIVE DIRECTOR
Camp Stella Maris
“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”
BETTY SUE MILLER
Director Hoag Library
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”
ADAM DEKRAMER
IT Manager VP Supply Corp
“In 2015, our office space was nearly a complete loss in a fire damaged building. Everything we had was either reduced to rubble or soaked with water. We had been utilizing Info Advantage for several years for maintenance of our computer network and replacement of portions of it. They arose to the occasion helping us be able to get back to business. First, they had all our data recovered from our water soaked server. They then put together a completely new network for us. From the research we did at the time, we found that Info Advantage was providing us a relatively cost effective system that suited us very well. We especially appreciate the guidance they provided helping us with our selections.”
SCOTT POWELL, PRINCIPAL
AIA Architectura PC / Rochester, NY
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”
CLINT SCHWAB
Durst Imaging / Rochester, NY
How We Support Manufacturing Clients
Our services are engineered to support manufacturing and distribution performance. We understand how IT impacts production and how unplanned interruptions or security issues can disrupt workflow and profitability.
Facility-Wide Monitoring
We monitor your plant infrastructure, wired and wireless networks, and connected systems continuously to detect issues early and prevent production delays, communication failures, or unplanned downtime across your facility operations.
ERP and Software Support
We assist with ERP platforms, scheduling tools, and inventory applications by resolving technical issues, maintaining availability, and supporting users so your team can operate systems consistently and without unnecessary interruptions.
Secure Access Controls
We configure and monitor access to scanners, terminals, and cloud-based tools across production environments. This includes managing permissions, enforcing security, and ensuring device usage aligns with workflow and operational policies.
Hardware and Vendor Oversight
We coordinate hardware procurement, installation, maintenance, and vendor communication across your manufacturing locations. This ensures system compatibility, lifecycle planning, and proper support for every critical business or production device.
Why You Might Need Help
Manufacturing technology is essential but often under-supported. Many teams struggle to maintain network performance, secure critical systems, and support operational users across facilities or shifts without sufficient IT resources in place.
Without dedicated support, downtime increases and system issues go unresolved. Performance gaps, outdated devices, and unsecured endpoints can silently grow into costly disruptions across your production and distribution workflows.
Why You Should Choose Us
We support manufacturers and distributors with structured IT services that improve performance, reduce risk, and scale with growth. Our team understands industrial operations and builds support around your processes and pace.
Info Advantage provides hands-on help for infrastructure, support, and security so your team can stay focused on output and performance. Our work enables faster production, smoother coordination, and safer technology use across every site.
ERP and Software Support
Keep Business Systems Up and Running
We support ERP platforms, scheduling tools, and inventory software that drive your operation. Our team resolves user issues, maintains integration, and monitors performance to keep every tool responsive and ready.
Your business systems should always be available and dependable.
Monitor ERP tools and services for performance stability.
Troubleshoot access, permissions, or configuration issues.
Work with vendors to streamline updates and workflows.
Network and Device Management
Connect and Protect Your Operation
We manage core networks, wireless systems, and connected devices across plants and warehouses. Our team ensures everything stays secure, up to date, and aligned with your performance requirements.
Operational technology must be stable and secure at all times.
wired and wireless network performance across facilities.
Configure and support scanners, terminals, and mobile tools.
Apply security controls to reduce risk across your environment.
Cybersecurity and IP Protection
Secure Systems from Production to Distribution
We help protect manufacturers from cyber threats that can compromise operations or intellectual property. Our security tools are active, layered, and tailored to industrial IT risks and compliance needs.
Security should protect every aspect of your operation.
Apply firewalls, antivirus tools, and real-time threat detection.
Restrict access to sensitive data, drawings, or client records.
Monitor systems to detect and stop malicious activity.
Why Manufacturing Firms Choose Info Advantage
We align technology with production goals to improve reliability, speed, and coordination. Our team delivers real results through clear communication, structured planning, and industry-specific IT knowledge.
Operational Alignment
We understand the pace, scheduling, and resource needs of manufacturing operations. Our IT services are structured to support shift-based workflows, plant-floor systems, and production timelines without introducing unnecessary complexity or interruptions during active operations.
Industrial Security
We deliver cybersecurity solutions built specifically for manufacturing environments. Our approach protects operational technology, connected devices, and production data by securing access, monitoring threats, and reducing risk across both physical and digital infrastructure layers.
Vendor Coordination
We work directly with telecom, software, and hardware vendors to ensure that systems remain fully supported and aligned. This includes updates, troubleshooting, integrations, and communication between all stakeholders involved in your operations.
End-to-End Visibility
We provide centralized oversight of your full IT environment, including infrastructure, endpoints, and devices used in production. This visibility helps identify risks, resolve issues quickly, and support informed decision-making across all departments.
Frequently Asked Questions
Can You Support Our ERP System?
Yes. We work with many ERP platforms and provide assistance with performance, user access, updates, and vendor communication. We help keep business systems stable and connected.
What Happens If Our Network Goes Down?
We monitor your infrastructure continuously. If an issue occurs, we are alerted immediately and begin resolving the problem. We also configure network redundancy to minimize the risk of complete failure.
Do You Support Plant and Warehouse Equipment?
Yes. We support the networks and devices used in warehouses and production facilities. This includes scanners, mobile tools, and terminals connected to your inventory or manufacturing systems.
How Do You Help Prevent Downtime?
We reduce downtime through constant monitoring, routine patching, infrastructure checks, and proactive troubleshooting. Our support model is designed to address small issues before they affect operations.
Can You Help Protect Our Intellectual Property?
Yes. We protect design files, customer records, and proprietary data with access controls, encryption, and continuous monitoring. We help prevent unauthorized access and ensure sensitive information remains secure.
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