Built for Professional Performance
Info Advantage provides managed IT services for accountants, consultants, engineers, architects, and other professional service providers. Our solutions support the applications, security, and availability requirements of firms that rely on accuracy, client trust, and consistent uptime.
From workflow tools to secure file sharing and client communications, we build IT environments that help professional teams deliver value without interruption. Our services reduce risk, improve performance, and simplify system management across your organization.
Systems That Support Your Expertise
Keep client data safe with strong cybersecurity and access controls.
Minimize downtime through proactive monitoring and support.
Enable staff to work securely from any location.
Support specialized industry software and collaboration tools.
Improve communication with hosted email and VoIP systems.
Reduce vendor confusion with fully managed infrastructure.
Scale IT systems to match firm growth and project cycles.
“I am delighted to share our overwhelmingly positive experience with Info Advantage, our chosen telecommunications partner, as Camp Stella Maris underwent a much-needed switch to our phone system earlier this year. As a nonprofit organization, we were not only seeking efficiency and reliability but also a provider that aligned with our values and supported our community. The transition to Info Advantage’s phone system has been nothing short of seamless, and the impact on our daily operations at Camp Stella Maris has been truly remarkable. From the initial consultation to the ongoing support, Info Advantage has demonstrated an unwavering commitment to excellence and a genuine understanding of our unique needs as a nonprofit. What sets Info Advantage apart is not only their state-of-the-art technology but also their dedication to providing value-driven solutions. As a nonprofit, every penny matters, and Info Advantage has proven to be a cost-effective choice without compromising on the quality of service. Their team took the time to understand our organization’s communication requirements and tailored a solution that not only meets but exceeds our expectations. The reliability of Info Advantage’s phone system has significantly enhanced our ability to connect with our stakeholders, donors, and the families we serve. The crystal-clear audio quality and user-friendly interface have streamlined our communication processes, allowing us to focus more on our core mission of providing a transformative camp experience for children. What truly stands out about Info Advantage is their commitment to the local community. Being a local company, they understand the importance of supporting nonprofits like ours. Their team has gone above and beyond to ensure that our transition was smooth, offering personalized support and demonstrating a genuine interest in the success of Camp Stella Maris. In conclusion, I wholeheartedly recommend Info Advantage to any organization, especially nonprofits, seeking a reliable, efficient, and value-driven phone system. Their dedication to excellence, coupled with their understanding of the unique needs of nonprofits, makes them an invaluable partner for organizations looking to make a positive impact in their communities. Thank you, Info Advantage, for not only providing us with a top-tier phone system but for being a true partner in our mission.”
JOHN QUINLIVAN, EXECUTIVE DIRECTOR
Camp Stella Maris
“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”
Betty Sue Miller
Director Hoag Library
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”
Adam deKramer
IT Manager VP Supply Corp
“In 2015, our office space was nearly a complete loss in a fire damaged building. Everything we had was either reduced to rubble or soaked with water. We had been utilizing Info Advantage for several years for maintenance of our computer network and replacement of portions of it. They arose to the occasion helping us be able to get back to business. First, they had all our data recovered from our water soaked server. They then put together a completely new network for us. From the research we did at the time, we found that Info Advantage was providing us a relatively cost effective system that suited us very well. We especially appreciate the guidance they provided helping us with our selections.”
SCOTT POWELL, PRINCIPAL
AIA Architectura PC / Rochester, NY
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”
Clint Schwab
Durst Imaging / Rochester, NY
How We Support Professional Firms
Our services help professional teams stay efficient and secure. Whether you're working with sensitive financials, technical drawings, or legal contracts, we support the tools and workflows that matter most to your business.
Application Support
We support industry-specific applications for design, accounting, legal, and consulting work. Our team resolves access issues, updates software, and ensures smooth performance so staff can stay focused on client deliverables.
Secure Collaboration
We secure file sharing, messaging, and cloud-based platforms using layered protections. Our services prevent data breaches and ensure your team can collaborate safely with internal colleagues, clients, and external partners anytime.
Remote Workforce Access
We provide secure remote access tools so your staff can work from offices, homes, or client locations. Every connection is encrypted, protected, and fully supported to ensure consistent access and productivity.
System Monitoring and Help Desk
We continuously monitor your network and systems to detect problems early. Our help desk responds quickly to staff needs, solving technical issues before they disrupt productivity or delay client-facing work.
Why You Might Need Help
Professional services firms often face inconsistent support and unmanaged systems. As client expectations rise and data security becomes critical, outdated or unmonitored IT systems create bottlenecks and risk exposure.
Internal teams may not have the time or expertise to manage vendors, secure access, or keep software running smoothly. Without strategic IT services, performance suffers and growth slows.
Why You Should Choose Us
We support firms with responsive IT services that keep business moving. Our approach emphasizes security, reliability, and usability, all tailored to the demands of professional services.
With Info Advantage, you gain more than a help desk. We become your trusted partner for scalable infrastructure, user support, software management, and client data protection.
Industry Software Support
Keep Core Platforms Running Smoothly
We support your essential software—whether CAD, financial, CRM, or case management—ensuring compatibility, updates, and performance. Our team helps staff troubleshoot issues and get back to productive work faster.
Your firm depends on stable, specialized applications.
Monitor software for performance and availability.
Resolve update, access, or integration issues quickly.
Work with vendors to maintain compatibility and compliance.
Network and Endpoint Security
Protect Devices and Data at Every Level
We secure your systems using firewalls, endpoint protection, multi-factor authentication, and patching. Our services prevent breaches and maintain client confidentiality across desktop, mobile, and cloud environments.
Trust is built on data security and privacy.
Apply layered protection across all devices and networks.
Detect and contain suspicious activity or threats early.
Secure remote access and protect files in transit and storage.
Productivity and Collaboration Tools
Improve Communication and Project Coordination
We support email systems, file sharing tools, VoIP, and cloud collaboration platforms that keep your team connected. Everything is managed, secured, and aligned to your workflow preferences.
Productivity tools should support—not slow down—your business.
Set up and manage Microsoft 365 or Google Workspace.
Configure secure file access and shared folders.
Support VoIP calling and internal communication platforms.
Why Professional Firms Choose Info Advantage
We provide clarity, consistency, and control across your IT environment. Professional teams rely on us to reduce downtime, protect systems, and streamline the tools they use every day.
Industry-Specific Support
We support specialized software, platforms, and vendor integrations specific to your profession. Our team understands how your tools work and delivers consistent, reliable service aligned to your workflows, timelines, priorities, and operational standards.
Scalable Infrastructure
We design IT environments that grow with your organization. Whether you are adding staff, expanding services, or opening new locations, our infrastructure adapts smoothly without increasing complexity, cost, overhead, resource demands, or support challenges.
Fast, Responsive Help Desk
We respond quickly to user issues, providing real-time support for technical problems, application errors, and connectivity concerns. Your team stays productive with prompt assistance from technicians who understand your environment, goals, constraints, and preferred workflows.
Built-In Security
We incorporate cybersecurity into every system and service. Our approach includes firewalls, MFA, antivirus, access controls, and user training to help protect client data and reduce exposure to evolving threats, insider risks, and operational vulnerabilities.
Frequently Asked Questions
Can You Support Specialized Software?
Yes. We support a wide range of industry-specific platforms and coordinate directly with vendors to manage updates, compatibility, and user training for your critical applications.
How Do You Help With Security?
We implement cybersecurity measures such as antivirus, MFA, endpoint controls, and email protection. We also provide user training to reduce phishing risk and improve digital hygiene.
What If My Team Works From Multiple Locations?
We support remote, hybrid, and mobile staff with cloud-based tools, secure access, and remote support services. Your systems stay accessible and protected regardless of location.
Do You Help With Vendor Management?
Yes. We coordinate with software, hardware, internet, and cloud providers to streamline communication, manage updates, and resolve service issues on your behalf.
How Scalable Are Your Services?
Our services scale easily with your growth. Whether adding staff, opening a new location, or launching a new project, we help adjust systems and support plans to match.
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