We love conversations with our clients – but it's our work that does the real talking.
“We needed help it was only a phone call away”
“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”
BETTY SUE MILLER
Director Hoag Library
“Words can’t describe the difference Info Advantage has made."
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”
ADAM DEKRAMER
IT Manager VP Supply Corp
“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”
CLINT SCHWAB
Durst Imaging / Rochester, NY
Always-On IT & Cybersecurity Protection
We deliver managed IT and cybersecurity solutions that protect your business, ensure regulatory compliance, and minimize risk so you can operate with confidence and focus on what drives your success.
iaGuardian Suite
UC: Seamless Connectivity
Scalable, seamless communication that boosts collaboration and keeps teams connected.
MSP: Transform IT Challenges
24/7 support, strong security, and cost-effective IT transforming your technology challenges into growth.
DR: Business Continuity
Stay resilient. Prevent data loss and downtime with expert support and advanced recovery.
Cloud: Secure Agile. Efficient.
Secure, scalable access to apps and data—anytime, anywhere—with built-in efficiency and cost savings.
Secure: Elite Cyber Protection
Always-on threat detection and real-time human response to stop attacks before they spread.
Industries We Empower
With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.
Financial Service Organizations
Healthcare &
Medical
Manufacturing &
Distribution
Legal Firms &
Attorneys
Nonprofit
Organizations
Professional
Services
Industries We Empower
With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.
More Insights
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Cut Costs, Scale Fast: Why Hosted VoIP Is a Smart Move for Small Businesses
The needs of today’s small businesses are evolving. Costs are rising, teams are shifting to hybrid and remote models, and your customers expect seamless communication, anytime, anywhere. To stay agile and competitive, you need every advantage.
If you’re still relying on traditional phone systems, you’re being held back by outdated tools, tangled wiring, and expensive hardware.
Hosted VoIP is changing that. It’s helping Small and Medium Sized Businesses reduce costs, eliminate complexity, and scale with ease in a fast-moving business world.
Here’s how hosted VoIP gives small businesses the edge they need
1. Less Hardware, More Savings
Traditional phone systems quietly chip away at your budget, between pricey hardware, installation costs, and ongoing maintenance.
Hosted VoIP changes the game. It runs entirely over the internet, eliminating bulky equipment and expensive setup. Instead of unpredictable bills, you get one flat-rate monthly fee based on your number of users.
Businesses save up to 75% on communication costs after switching to VoIP.
Less equipment. Fewer expenses. More control over your budget.
2. Scale in Minutes, Not Days
Hiring new team members? Opening a branch? Moving offices? With traditional phone systems, that means rewiring, installing hardware, and waiting for your carrier.
VoIP simplifies it all. Just log in, make a few clicks, and your new user is up and running, no technician required, no downtime.
Hosted VoIP scales effortlessly with your team. We handle the backend, so your IT staff doesn’t have to.
Growth shouldn’t be complicated. VoIP keeps your business moving fast.
3. Big Business Features, Small Business Prices
With hosted VoIP, your team gets access to powerful features once reserved for large enterprises—all without the hefty price tag or complexity.
Everything runs through the cloud, streamlining communication and ensuring your team delivers exceptional service. Key features include:
Auto-attendants to greet callers professionally
Call routing & forwarding to get customers to the right person faster
Voicemail-to-email transcription for quick follow-ups
Video conferencing & messaging for seamless collaboration
Call analytics & monitoring for better insights and service
Big-business tools without the big-business price tag. Keep your operations efficient and customer-focused, without the headaches.
4. Reliability to Keep You Running Safe
For small businesses, IT support can be a headache. Downtime, security issues, and outages can drain time and resources.
With hosted VoIP, these worries are a thing of the past. It’s a fully managed solution, meaning updates, security patches, and system maintenance are all handled automatically, reducing downtime and keeping you focused on what matters.
Backed by 24/7 support and constant monitoring, hosted VoIP ensures your business stays competitive, secure, and always connected.
5. Connecting a Remote World
In today’s world, your team isn’t always in the office. Whether working remotely, traveling, or attending a conference, your business needs to stay connected.
Hosted VoIP gives your team the flexibility to stay productive from anywhere. As long as there’s an internet connection, they can make and receive business calls, access voicemail, join meetings, and collaborate effortlessly.
VoIP is designed to connect your team and keep them running at their best, no matter where they are.
Hosted VoIP: Built to Help Small Businesses Grow
If your communication system isn't keeping up with the times, it’s holding you back. Hosted VoIP provides Small and Medium Sized Businesses with the tools they need to stay competitive, work smarter, grow faster, and deliver a superior customer experience.
See What VoIP Can Do for You
Info Advantage is offering a complimentary VoIP assessment for small and mid-sized businesses in Rochester, Buffalo, and Syracuse.
We'll evaluate your current phone system, identify opportunities to save, and recommend a modern, tailored Managed VoIP Solution to help you stay connected and productive.
Get a Free VoIP Assessment from Info Advantage by contacting us directly here.
Stay connected. Stay productive. Stay ahead.
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