We love conversations with our clients – but it's our work that does the real talking.
“We needed help it was only a phone call away”
“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”
BETTY SUE MILLER
Director Hoag Library
“Words can’t describe the difference Info Advantage has made."
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”
ADAM DEKRAMER
IT Manager VP Supply Corp
“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”
CLINT SCHWAB
Durst Imaging / Rochester, NY
Always-On IT & Cybersecurity Protection
We deliver managed IT and cybersecurity solutions that protect your business, ensure regulatory compliance, and minimize risk so you can operate with confidence and focus on what drives your success.
iaGuardian Suite
UC: Seamless Connectivity
Scalable, seamless communication that boosts collaboration and keeps teams connected.
MSP: Transform IT Challenges
24/7 support, strong security, and cost-effective IT transforming your technology challenges into growth.
DR: Business Continuity
Stay resilient. Prevent data loss and downtime with expert support and advanced recovery.
Cloud: Secure Agile. Efficient.
Secure, scalable access to apps and data—anytime, anywhere—with built-in efficiency and cost savings.
Secure: Elite Cyber Protection
Always-on threat detection and real-time human response to stop attacks before they spread.
Industries We Empower
With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.
Financial Service Organizations
Healthcare &
Medical
Manufacturing &
Distribution
Legal Firms &
Attorneys
Nonprofit
Organizations
Professional
Services
Industries We Empower
With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.
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Unify Your Mission: Why Nonprofits Are Switching to Managed VoIP
Nonprofits Are Built on Purpose, Passion, and People
But when communication tools break down, so do your fundraising efforts, donor relationships, and volunteer coordination. That’s why nonprofits across Rochester, Buffalo, and Syracuse are switching to Info Advantage’s Managed VoIP solution—a flexible, cost-effective phone system that helps you work smarter, serve faster, and stay connected wherever your mission takes you.
What Is Managed VoIP?
VoIP (Voice over Internet Protocol) replaces outdated phone lines with internet-based voice calling. Info Advantage’s solution brings you:
Crystal-clear calling on any device (desk phone, laptop, mobile)
Auto-attendants and call queues to route calls efficiently
Voicemail with transcription and email forwarding
Call recording for training and documentation
Analytics for board reports and grant accountability
24/7 managed support
It’s easy to use, easy to scale, and tailored for organizations that need to do more with less.
5 Ways VoIP Helps Nonprofits Make a Bigger Impact
1. Lower Costs Without Cutting Capability
Eliminate outdated equipment and reduce telecom spend. VoIP provides enterprise-grade features at a nonprofit-friendly price.
2. Connect Remote and Field Teams
Staff and volunteers can make and receive calls securely on any device, whether they’re in the office, at an event, or working from home.
3. Improve Donor and Community Engagement
Auto-attendants help route calls quickly, voicemail-to-email speeds up response time, and analytics help you refine outreach.
4. Increase Transparency and Efficiency
Track call volumes, response times, and communications for donor reports, audits, and grant funding applications.
5. Lighten the IT Load
With Info Advantage handling migration, setup, support, and updates, you can focus on your mission—not managing phone systems.
Your Technology Partner in Purpose
Info Advantage has supported mission-driven organizations for over 30 years. We understand the importance of clear communication, cost efficiency, and trust in donor-facing work.
Our services include:
Network readiness assessments
Seamless migration from legacy systems
Custom call flow configuration
Staff onboarding and training
24/7 managed support
Communicate with Clarity. Serve with Confidence.
Your mission deserves more than an outdated phone system. Info Advantage’s Managed VoIP solution empowers your team to collaborate better, reach more people, and do more good—securely, efficiently, and affordably.
Contact us directly to schedule your complimentary VoIP assessment!
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