Nonprofits Are Built on Purpose, Passion, and People

But when communication tools break down, so do your fundraising efforts, donor relationships, and volunteer coordination. That’s why nonprofits across Rochester, Buffalo, and Syracuse are switching to Info Advantage’s Managed VoIP solution—a flexible, cost-effective phone system that helps you work smarter, serve faster, and stay connected wherever your mission takes you.

What Is Managed VoIP?

VoIP (Voice over Internet Protocol) replaces outdated phone lines with internet-based voice calling. Info Advantage’s solution brings you:

• Crystal-clear calling on any device (desk phone, laptop, mobile)

• Auto-attendants and call queues to route calls efficiently

• Voicemail with transcription and email forwarding

• Call recording for training and documentation

• Analytics for board reports and grant accountability

• 24/7 managed support

It’s easy to use, easy to scale, and tailored for organizations that need to do more with less.

5 Ways VoIP Helps Nonprofits Make a Bigger Impact

1. Lower Costs Without Cutting Capability
Eliminate outdated equipment and reduce telecom spend. VoIP provides enterprise-grade features at a nonprofit-friendly price.

2. Connect Remote and Field Teams
Staff and volunteers can make and receive calls securely on any device, whether they’re in the office, at an event, or working from home.

3. Improve Donor and Community Engagement
Auto-attendants help route calls quickly, voicemail-to-email speeds up response time, and analytics help you refine outreach.

4. Increase Transparency and Efficiency
Track call volumes, response times, and communications for donor reports, audits, and grant funding applications.

5. Lighten the IT Load
With Info Advantage handling migration, setup, support, and updates, you can focus on your mission—not managing phone systems.

Your Technology Partner in Purpose

Info Advantage has supported mission-driven organizations for over 30 years. We understand the importance of clear communication, cost efficiency, and trust in donor-facing work.

Our services include:

• Network readiness assessments

• Seamless migration from legacy systems

• Custom call flow configuration

• Staff onboarding and training

• 24/7 managed support

Communicate with Clarity. Serve with Confidence.

Your mission deserves more than an outdated phone system. Info Advantage’s Managed VoIP solution empowers your team to collaborate better, reach more people, and do more good—securely, efficiently, and affordably.

Contact us directly to schedule your complimentary VoIP assessment!