
















“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”

Director Hoag Library
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”

IT Manager VP Supply Corp
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”

Durst Imaging / Rochester, NY

We deliver managed IT services and cybersecurity solutions to Rochester Businesses that protect, ensure regulatory compliance, and minimize risk so you can operate with confidence and focus on what drives your success.

Scalable, seamless communication that boosts collaboration and keeps teams connected.

24/7 support, strong security, and cost-effective IT transforming your technology challenges into growth.

Stay resilient. Prevent data loss and downtime with expert support and advanced recovery.

Secure, scalable access to apps and data—anytime, anywhere—with built-in efficiency and cost savings.

Always-on threat detection and real-time human response to stop attacks before they spread.








With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.






With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT services tailored to your environment and built to protect what matters most.
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Scattered communication is quietly draining your team’s time and your company’s budget.
According to McKinsey, the average employee spends nearly 20% of their work week, a full day, just searching for internal information or tracking down colleagues.
If your team is flipping between Teams, Slack, emails, Zoom, and phone messages just to get through the day, it’s a sign your communication system is working against you. Delays pile up, projects fall behind, and important details get lost in the shuffle, especially when your team is remote or hybrid.
A Managed VoIP solution brings all your communication tools together in one place, so your team can move faster, collaborate better, and stay focused on doing their best work.
Here are six ways a managed VoIP Solution solutions can help your business streamline communication and boost productivity.
1. Everything in One Place - So Your Team Can Focus
When your team has to juggle five different tools just to communicate, productivity takes a hit. Switching between email, chat, video calls, and file-sharing apps creates confusion, slows down teamwork, and leads to missed details.
A Managed VoIP solution consolidates everything including video conferencing, messaging, and file sharing are put into one easy-to-use platform. The result? Fewer distractions, smoother workflows, and more time spent on actual work.
In fact, a Forrester study found that businesses using a Managed VoIP Solution solutions saw productivity gains of up to 52%.
2. Work from Anywhere Without Missing a Beat
Today’s workforce is more mobile than ever. Whether your team is remote, hybrid, or away at a conference, you need a way for them to stay connected and productive.
Managed VoIP systems are built to keep your team flexible, no matter where they are. With a Managed VoIP Solution platform, employees can access their business phone line, join meetings, and message coworkers from any device, laptop, desktop, or mobile, no matter where they’re working.
The result? Seamless collaboration, uninterrupted workflows, and a team that stays productive wherever they are.
3. Make Faster Decisions with Real-Time Communication
In a fast-moving business environment, speed matters. When your team is spread across disconnected tools, even simple decisions can get delayed.
A Managed VoIP Solution solutions bring real-time messaging, calls, video, and scheduling tools into one platform, so your team gets answers faster and can act without delay. Features like shared calendars, presence indicators, and integrated scheduling reduce the back-and-forth that slows you down.
According to Harvard Business Review, real-time communication boosts team agility and cuts project delays by 35%.
4. Fewer Tools, Less IT Hassle
Managing multiple communication platforms, each with its own subscriptions, licenses, and updates, can drain your IT resources and budget.
A Managed VoIP Solution simplifies everything by consolidating tools into one place. Your team only needs to learn one platform, and your IT provider can focus on helping you run your best instead of troubleshooting a mess of services.
The result? Less maintenance, lower overhead, and a more efficient business.
5. Save Money on Communication Costs
For small to medium-sized businesses, switching to a VoIP-based unified communications system often results in significant cost savings.
Managed VoIP Solution platforms use a simple per-user, per-month pricing model, which is far more affordable than managing traditional phone systems. Features like auto-attendants, call routing, mobile access, and video conferencing are typically included at no extra charge.
According to Tech.co, businesses that adopt VoIP save an average of 30 to 50% on their communication costs. That’s money you can redirect toward growth, innovation, or other mission-critical priorities.
6. Improve Teamwork and Employee Satisfaction
A Managed VoIP Solution makes it easier for employees to collaborate, no matter where they’re located. With one platform, teams can communicate instantly, share files, co-edit documents, and resolve issues faster.
Clear, effective communication isn’t just good for business, it directly impacts employee morale. In fact, a Salesforce survey found that 86% of employees blame a lack of collaboration and communication for workplace failures.
A Managed VoIP Solution helps eliminate those roadblocks by creating a seamless, connected environment that supports better teamwork and higher job satisfaction.
One Platform, Many Productivity Gains
As the workplace becomes increasingly digital, the way your team communicates can either drive momentum or create costly friction. A Managed VoIP Solution ensures that your tools create clarity, collaboration, and real-time connection, no matter where your team works.
It’s an investment that quickly pays for itself by saving time, reducing costs, and helping your people work better together.
Whether you’re a growing small business or leading a remote workforce, upgrading to a fully Managed VoIP Solution platform can transform your team’s productivity, engagement, and long-term success.
What Can a Managed VoIP Solution Do for Your Business? Ready to discover how Managed VoIP Solution can help your team stay connected, productive, and future-ready?
Info Advantage is offering a Complimentary VoIP Assessment - we’ll review your current setup, uncover potential cost savings, and show you how a unified communications platform can drive real growth.
Serving New York businesses since 1992, Info Advantage has the experience and expertise to guide you through a Managed VoIP Solution landscape - seamlessly and with zero downtime. Let us help your team communicate