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IT Onboarding & Offboarding: Where Most SMBs Fall Short

April 09, 20241 min read

IT Onboarding & Offboarding: Where Most SMBs Fall Short

Hiring and departures are two of the riskiest moments for small business IT - and they’re often treated as administrative afterthoughts.

During onboarding:

  • New hires get more access than they need

  • MFA is skipped “for now”

  • Shared credentials are reused

During offboarding:

  • Accounts remain active too long

  • Access is removed inconsistently

  • Shared passwords are never changed

These gaps aren’t malicious - but they’re dangerous.

Strong onboarding and offboarding processes ensure:

  • Access is granted intentionally

  • Access is removed immediately

  • Accountability is clear

When these steps are documented and repeatable, security improves without slowing hiring or operations.

Missed steps create risk.
Consistent processes remove it.

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