meet the New England IT team you can rely on

Linda Weller

President

Chris Chan

Sr. Director of Solution Sales

Mitch Weller

Executive Vice President

Nick Wetherwax

Sr. Director of Technical Solutions

Mike Minch

Client Success Representative

Jacob Weller

L1 Engineer

Rikki Weller

Marketing Executive

Brian Moss

Solution Sales Representative

Chris McDonald

L2 Engineer

Matt Frosini

L2 Engineer

We love conversations with our clients but it's our work that does the real talking.

“We needed help it was only a phone call away”

We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.

BETTY SUE MILLER

Director Hoag Library

“Words can’t describe the difference Info Advantage has made."

I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!

ADAM DEKRAMER

IT Manager VP Supply Corp

“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”

I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.

CLINT SCHWAB

Durst Imaging / Rochester, NY

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How ready is your business for a cyberattack?

The 7-Point Cybersecurity Readiness Check Every Business Should Run

August 31, 20264 min read

You're onboarding a new hire and pulling up the shared drive to set up her access. That's when you notice it: an employee who left six months ago still has an active login. You don't know how long it's been sitting there, unused and unwatched, or whether anyone else on your team has the same problem waiting to be found.

Most businesses don't discover a weak spot in their security posture until something like that surfaces by accident. A readiness check finds it on your terms instead of an attacker's. Here are the 7 points worth checking on your own business this week.

1. Multi-factor authentication on every account

If you haven't enabled MFA everywhere, this is where to start. CISA notes that using MFA makes you up to 99% less likely to have an account compromised. Check that it's required, not optional, on email, remote access, and anything tied to sensitive data.

2. Password and account hygiene

Confirm you're not reusing passwords across accounts and that former employees no longer have working logins anywhere in your systems. A password manager makes this easier to enforce across your whole team.

3. Email and endpoint protection

Check that every device connecting to your network, laptops, phones, remote workstations, has active endpoint protection, and that your email filtering is catching more than obvious spam.

4. Patching and updates

Unpatched software remains one of the easiest ways into your systems. Confirm you have a regular patching schedule, not an occasional one, for both your servers and everyday employee devices.

5. Access permissions

Review who has access to what, and whether that access still matches their current role. The employee login you found by accident is a common story. A regular access review catches it before it becomes a problem.

6. Backup and recovery testing

Having backups isn't the same as knowing they work. Test a real restore on a regular schedule so you're not finding out your backup failed in the middle of an actual incident.

7. Incident response planning

If a breach happened to you tomorrow, would you know who to call first? The FTC's data breach response guidance outlines the steps every business should have ready before an incident, not during one. A written plan turns a chaotic first hour into a controlled one.

What this checklist adds up to

None of these 7 points are complicated on their own, and that's exactly the point. You don't need a massive budget or a dedicated security team to work through this list, you need an hour and the willingness to look closely at what you might have set up once and never revisited. The businesses that get hit hardest usually aren't the ones missing something exotic. They're the ones with one of these seven ordinary items left unchecked for too long.

Watch Tech Tips: Eye of the Firewall - A Mid-Year IT Review

Get your full checklist on September 16

We'll be walking through all 7 points in detail, and handing out a downloadable version of this checklist, at Think Before the Breach: Building a Cyber-Aware Workplace on September 16.

Register now to save your seat and get your copy.

FAQ: Running Your Own Readiness Check

How often should you run a readiness check like this?

At minimum twice a year, and any time you have significant staff turnover, a new vendor relationship, or a change to how your team works remotely.

What if you don't have an IT team to run this for you?

A managed security provider can run this assessment for you and show you exactly where your holes are without requiring in-house expertise you don't have.

Which of these 7 points matters most if you can only fix one?

Multi-factor authentication. It's the fastest to implement and closes the door on the largest share of common attacks, including most account takeovers.

How do you know if your backups would work in a real incident?

The only way to know is to test a real restore, not just confirm a backup job completed. Schedule this quarterly so you're never finding out for the first time during an emergency.

What belongs in your incident response plan?

Who to call first, both internally and externally, what systems to isolate, how you'll communicate with employees and customers, and who is authorized to make decisions under pressure.

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