meet the New England IT team you can rely on

Linda Weller

President

Chris Chan

Sr. Director of Solution Sales

Mitch Weller

Executive Vice President

Nick Wetherwax

Sr. Director of Technical Solutions

Mike Minch

Client Success Representative

Jacob Weller

L1 Engineer

Rikki Weller

Marketing Executive

Brian Moss

Solution Sales Representative

Chris McDonald

L2 Engineer

Matt Frosini

L2 Engineer

We love conversations with our clients but it's our work that does the real talking.

“We needed help it was only a phone call away”

We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.

BETTY SUE MILLER

Director Hoag Library

“Words can’t describe the difference Info Advantage has made."

I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!

ADAM DEKRAMER

IT Manager VP Supply Corp

“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”

I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.

CLINT SCHWAB

Durst Imaging / Rochester, NY

iaGuardianMSP Solutions Builder

See what IT should actually cost your business. Use our calculator to estimate your monthly budget based on your team size, needs, and security requirements. Click the button to get your estimate.

Always On IT Services & Cybersecurity Protection for Rochester Businesses

We deliver managed IT services and cybersecurity solutions to Rochester Businesses that protect, ensure regulatory compliance, and minimize risk so you can operate with confidence and focus on what drives your success.

iaGuardian IT Services Suite

UC: Seamless Connectivity

iaGuardian UC

Scalable, seamless communication that boosts collaboration and keeps teams connected.

MSP: Transform IT Challenges

iaGuardian MSP Services

24/7 support, strong security, and cost-effective IT transforming your technology challenges into growth.

DR: Business Continuity

iaGuardian DR

Stay resilient. Prevent data loss and downtime with expert support and advanced recovery.

Cloud: Secure Agile. Efficient.

iaGuardian Cloud

Secure, scalable access to apps and data—anytime, anywhere—with built-in efficiency and cost savings.

Secure: Elite Cyber Protection

iaGuardian Secure

Always-on threat detection and real-time human response to stop attacks before they spread.

840+ BizRatings Reviews From Rochester Clients

Client Reviews: 840+ Score: 9.82

Industries We Empower

With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.

Financial Service Organizations

Healthcare &
Medical

Manufacturing &
Distribution

Legal Firms &
Attorneys

Nonprofit
Organizations

Professional
Services

Industries We Empower

With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT services tailored to your environment and built to protect what matters most.

More Insights

Stay connected with all of the latest IT services trends and alerts by subscribing to our blog.

Star Wars

The Human Side of Cybersecurity Has Never Mattered More

May 14, 20264 min read

Technology is supposed to work for your business, not against it. But right now, the same AI tools helping New York businesses run more efficiently are handing cybercriminals a serious advantage. And the businesses that feel most confident about their security are sometimes the ones with the most ground to lose.

Criminals Aren't Using Tomorrow's Tools. They're Using Today's.

Cybercrime and enterprise technology are evolving side by side. As businesses across Rochester, Buffalo, and Syracuse deploy AI to streamline operations, threat actors are using that same technology to craft attacks that are more convincing, more targeted, and far more difficult to catch before damage is done. Researchers have tracked a staggering 135% increase in novel social engineering attacks in a single year, a surge tied directly to the mainstream availability of generative AI.

What's drawing the most concern right now: AI-enhanced phishing that sails past traditional email filters, high-volume attacks now within reach of less-sophisticated criminals and attempts to compromise the very AI systems organizations use in their own defenses.

78% of CISOs say AI is already having a measurable impact on the threats their organizations face. That number is going one direction.

Confidence Without Clarity Is Its Own Risk

Nearly half of organizations admit they are not adequately prepared for AI-powered threats. But the more revealing finding is what happens when you break that number down by role.

Leaders tend to rate their organization's readiness significantly higher than the practitioners actually running security day to day. Only about half of hands-on security professionals share their leadership's confidence. That gap between perception and reality is where breaches happen.

For businesses in financial services, healthcare, manufacturing, and nonprofits, organizations that handle sensitive data and face real compliance pressure, that disconnect carries genuine consequences. Feeling protected and being protected are two different things, and the distance between them deserves an honest look.

Old Defenses Were Built for Old Attacks

Reliance on traditional security tools is becoming a liability. A growing share of security professionals say they have little to no confidence that non-AI-based solutions can detect and stop modern AI-powered attacks.

Factor in a global cybersecurity workforce gap approaching five million unfilled positions, and it becomes clear that staffing alone is not a path forward. The answer is not more headcount. It is smarter tooling, integrated into a security stack that can actually keep pace with what attackers are doing right now.

A Layered Defense That Puts Your Business First

The security professionals pulling ahead are moving away from fragmented collections of point products toward integrated platforms built for consolidated visibility and faster response. More disconnected tools create more blind spots. What your team needs is clarity, not complexity.

95% of cybersecurity professionals say AI can improve the speed and efficiency of their ability to prevent, detect, respond to, and recover from threats. Generative AI handles tasks like phishing simulations and plain-language reporting. Threat detection, anomaly identification, and behavioral analysis require other forms of AI entirely, like unsupervised machine learning that maps what normal looks like inside your specific environment and flags anything that deviates in real time.

Keeping sensitive data in-house rather than routing it through external systems for model training is also a growing priority for organizations that take compliance and data residency seriously. For businesses in regulated industries, that is not a preference. It is a requirement.

Don't leave your business vulnerable to the dark side of cyber threats.

We invite you to an exclusive VIP movie premiere of Star Wars: The Mandalorian & Grogu on May 21st, hosted by Info Advantage and Fortinet. Qualify for two VIP tickets and a premium gift bag by scheduling a brief, 30-minute strategic consultation with our leadership team to discuss your current technology posture. Space is highly limited for this elite gathering of business leaders.

Click Here to claim your VIP passes.

Your Partner in Progress Starts With an Honest Conversation

Relentless perseverance means not looking away from hard problems. For businesses across upstate New York, the hard problem right now is a threat landscape that has changed significantly, and a security posture that may not reflect it.

Info Advantage has spent over 30 years cutting through the noise of technology so businesses can focus on what actually matters. That same approach applies here. No jargon. No scare tactics. Just a real, human conversation about where your defenses stand and what it takes to make your technology work for you, not against you.

You will leave with clarity, a roadmap you can actually act on, and a partner who stays with you every step of the way.

Start the conversation with Info Advantage.

AI CybersecuritySocial EngineeringAI PhishingThreat DetectionLayered Defense
Back to Blog