meet the New England IT team you can rely on

Linda Weller

President

Chris Chan

Sr. Director of Solution Sales

Mitch Weller

Executive Vice President

Nick Wetherwax

Sr. Director of Technical Solutions

Mike Minch

Client Success Representative

Jacob Weller

L1 Engineer

Rikki Weller

Marketing Executive

Brian Moss

Solution Sales Representative

Chris McDonald

L2 Engineer

Matt Frosini

L2 Engineer

We love conversations with our clients but it's our work that does the real talking.

“We needed help it was only a phone call away”

We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.

BETTY SUE MILLER

Director Hoag Library

“Words can’t describe the difference Info Advantage has made."

I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!

ADAM DEKRAMER

IT Manager VP Supply Corp

“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”

I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.

CLINT SCHWAB

Durst Imaging / Rochester, NY

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The true cost of a cyber attack

The True Cost of a Cyberattack: What Every SMB Needs to Know

August 17, 20264 min read

It's a Tuesday morning, and your inbox looks normal. An invoice from a vendor you recognize. A password reset you didn't request, but you barely notice. A calendar invite from someone on your team. Nothing about the day suggests it's the one where things go wrong. Then your systems slow down. Then they stop. By the time your IT provider calls you back, you already know this is not a routine outage.

That scenario plays out for a small or midsize business somewhere in the country every day, and the bill for it just hit a record high. The average data breach now costs businesses $4.99 million globally, a 12% jump from last year, and small and midsize businesses remain the most frequent target. Here is what drives that number, why it hits smaller companies hardest, and what to do about it before your business becomes part of next year's statistics.

What the cost of a breach includes

A ransom demand is only one line item. The real cost of a breach includes detection and investigation, business lost while systems are down, customers who leave because they no longer trust you, legal and regulatory exposure, and months of cleanup afterward. According to IBM's 2026 breach cost report, rising detection, escalation, and lost business costs are the biggest drivers behind this year's record-high average.

Small and midsize businesses are the primary target

Attackers are not primarily going after Fortune 500 companies. Verizon's 2026 DBIR findings show that small organizations accounted for 96% of ransomware victims this year, and ransomware was involved in 48% of all confirmed breaches, up from 44% the year before. Attackers go where the defenses are thinnest and the payout is still worthwhile, and that is most often a business with a few hundred employees or fewer and no dedicated security team.

AI is raising the stakes

One in four malicious breaches this year were AI-enabled, a 56% increase over last year, and those breaches cost an average of $1 million more than the typical incident. Attackers are using AI to write more convincing phishing emails, clone voices for fraud calls, and scan for vulnerable systems faster than most IT teams can patch them. Capabilities that once required a skilled attacker are now available to almost anyone, so both the volume and the sophistication of attacks aimed at your business are climbing together.

Thinking you're too small to be a target is costly

Larger enterprises can usually absorb a breach and keep operating. Most small and midsize businesses cannot. Recovery costs, downtime, and lost customer trust hit a smaller operation much harder, and many businesses that suffer a serious breach never fully recover their previous revenue or reputation. Assuming you are too small to be worth targeting is exactly the assumption attackers are counting on.

What this means for your business

Breach costs are rising, AI is accelerating attacks, and small and midsize businesses are the most targeted group, not the least. Closing the basics now, MFA, backups, patching, and trained employees, is the difference between a close call and a costly one.

→ Watch Cybersecurity Challenges Keeping Leaders Awake

Join us September 16 to close these holes

Info Advantage is walking through exactly this on September 16 in Think Before the Breach: Building a Cyber-Aware Workplace, a live session with a Sophos cybersecurity expert and our own Nick Wetherwax. You will leave with a clear picture of where you stand on multi-factor authentication, employee awareness training, patching, and backups, the handful of things that stop most attacks before they start.

Register for the September 16 webinar to save your seat.

FAQ: The Cost of a Cyberattack

What counts as a "cost" in a data breach?

Detection and investigation, incident response, downtime and lost business, customer notification, legal and regulatory penalties, and long-term reputational damage all factor in. Ransom payments, when they happen, are often the smallest piece.

Why are small and midsize businesses targeted more than large enterprises?

Attackers look for the combination of valuable data and weak defenses. SMBs frequently have both, along with limited IT staff and fewer resources to recover quickly, which makes them efficient, repeatable targets.

How is AI changing the threat landscape?

AI lets attackers write more convincing phishing messages, impersonate voices and faces, and scan for vulnerabilities at a speed manual attackers never could. It has lowered the skill required to launch a damaging attack.

Can a small business really recover from a breach?

Some do, but many do not fully recover lost revenue, customers, or reputation. Recovery odds improve significantly for businesses that had backups, an incident response plan, and cyber insurance in place before the incident.

What can I do right now to lower my risk?

Start with multi-factor authentication on every account, confirm your backups restore, and make sure your team knows how to spot and report a suspicious message. Those three steps close the door on most common attacks. Ready to see where your business stands?

Talk to Info Advantage about a readiness consultation.

cybersecuritydata breachcyberattack costssmall business cybersecuritySMB cybersecurityphisingransomware
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