meet the New England IT team you can rely on

Linda Weller

President

Chris Chan

Sr. Director of Solution Sales

Mitch Weller

Executive Vice President

Nick Wetherwax

Sr. Director of Technical Solutions

Mike Minch

Client Success Representative

Jacob Weller

L1 Engineer

Rikki Weller

Marketing Executive

Brian moss

Solution Sales Representative

Chris McDonald

L2 Engineer

Matt Frosini

L2 Engineer

Kyle Gillette

L2 Engineer

We love conversations with our clients but it's our work that does the real talking.

“We needed help it was only a phone call away”

We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.

BETTY SUE MILLER

Director Hoag Library

“Words can’t describe the difference Info Advantage has made."

I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!

ADAM DEKRAMER

IT Manager VP Supply Corp

“I’ve worked with Info Advantage for 12 yrs. across multiple companies.”

I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.

CLINT SCHWAB

Durst Imaging / Rochester, NY

Always On IT Services & Cybersecurity Protection for Rochester Businesses

We deliver managed IT services and cybersecurity solutions to Rochester Businesses that protect, ensure regulatory compliance, and minimize risk so you can operate with confidence and focus on what drives your success.

iaGuardian IT Services Suite

UC: Seamless Connectivity

iaGuardian UC

Scalable, seamless communication that boosts collaboration and keeps teams connected.

MSP: Transform IT Challenges

iaGuardian MSP Services

24/7 support, strong security, and cost-effective IT transforming your technology challenges into growth.

DR: Business Continuity

iaGuardian DR

Stay resilient. Prevent data loss and downtime with expert support and advanced recovery.

Cloud: Secure Agile. Efficient.

iaGuardian Cloud

Secure, scalable access to apps and data—anytime, anywhere—with built-in efficiency and cost savings.

Secure: Elite Cyber Protection

iaGuardian Secure

Always-on threat detection and real-time human response to stop attacks before they spread.

840+ BizRatings Reviews From Rochester Clients

Client Reviews: 840+ Score: 9.82

Industries We Empower

With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.

Financial Service Organizations

Healthcare &
Medical

Manufacturing &
Distribution

Legal Firms &
Attorneys

Nonprofit
Organizations

Professional
Services

Industries We Empower

With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT services tailored to your environment and built to protect what matters most.

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Olympics IT Preparedness

What the Olympics Teach Us About IT Preparedness

February 05, 20262 min read

What the Olympics Teach Us About IT Preparedness

When the Olympic Games take center stage, we watch athletes perform at the highest possible level.

We see the races, the routines, the medals.

What we don’t see is everything that came before it.

Years of training.
Disciplined routines.
Teams working behind the scenes.
Systems designed to hold up under extreme pressure.

That same formula applies far beyond the Olympic stage - especially in IT.

Success Isn’t About the Moment. It’s About the Preparation.

Olympic athletes don’t show up and “wing it.”

They prepare for:

  • Equipment failure

  • Unexpected conditions

  • Injuries

  • High-pressure moments when everything is on the line

In business, your IT environment faces its own version of these challenges:

  • Cyberattacks

  • Hardware failures

  • Ransomware

  • Compliance audits

  • Downtime during critical operations

When those moments happen, the question isn’t if you’ll be tested - it’s whether your systems are ready.

Strong Fundamentals Win Championships (and Protect Businesses)

In the Olympics, flashy moments get the attention.
But fundamentals win medals.

The same is true in IT.

At Info Advantage, we see too many organizations focused on tools instead of foundations. True resilience starts with the basics done right:

  • Secure identity and access controls

  • Reliable backups that are tested - not assumed

  • Proactive monitoring instead of reactive scrambling

  • Documented processes instead of tribal knowledge

These aren’t exciting line items - but they’re the difference between staying operational and scrambling during a crisis.

IT is a Team Sport

No athlete competes alone.

Behind every Olympian is a team of coaches, trainers, analysts and support staff working together toward one goal: peak performance when it matters most.

Your IT should work the same way.

When systems are managed in silos - or worse, left unmanaged - small issues compound into major problems. A strong IT partner acts as an extension of your team, coordinating security, infrastructure and strategy so nothing slips through the cracks.

That’s the role Info Advantage plays for our clients:

  • Anticipating problems before they impact operations

  • Supporting internal teams, not replacing them

  • Showing up when pressure is high and response time matters

Pressure Reveals Weakness - or Confirms Strength

The Olympics don’t create pressure - they reveal preparation.

IT incidents work the same way.

A ransomware attack, outage or audit doesn’t suddenly make your environment fragile. It exposes what was already there - good or bad.

Organizations that prepare early:

  • Recover faster

  • Spend less

  • Avoid panic-driven decisions

  • Maintain trust with customers and partners

Those that don’t are forced to react - often at the worst possible time.

Compete Smarter, Not Harder

You don’t need enterprise-sized budgets or gold-medal ambitions to benefit from Olympic-level thinking.

You just need:

  • A clear strategy

  • Strong fundamentals

  • The right team in your corner

At Info Advantage, we help businesses build IT environments designed to perform under pressure - not just when everything is going right.

Because when it’s time to compete, preparation is what separates participation from winning.

IT preparednessManaged IT servicesCybersecurity strategybusiness continuity planningIT resilienceProactive IT managementSmall business IT securityDisaster recovery planningIT fundamentalsTechnology risk management
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